We want our customers to enjoy their orders. If you experience any issue with your purchase, please contact service@getliquidrails.com within three (3) days of delivery so we may provide assistance. Refund requests will be issued on a case-by-case basis, and in accordance with LiquidRails policy.

Please note that we do not offer exchanges due to food and beverage safety guidelines.

If you have any questions or concerns about our refund policy, please do not hesitate to contact us.